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Positive Attitudes in the Workplace

Jean Claude Kayigi

Attitude is everything! You may be the most skilled or competent person at work, but if you do not accompany your ability to do your job well with a positive attitude, your success will be limited. Your attitude is about “how you do your job” and how you choose to behave in all circumstances. It is how you convey yourself to others. Most employees with positive attitudes display several favorable behaviours in the work environment. They are resilient, resourceful, flexible, and open-minded. They radiate inviting energy that positively affects everyone and everything around them. If you can display to your employer, customers and colleagues a sense of positivity, you will quickly become someone they will want to deal with more. The purpose of this course is to equip you with knowledge, tools and practical strategies that will help you develop and maintain a positive attitude so that you can elevate both your professional and personal success.

Skills / Knowledge

  • LO1. Describe how clarity of values will lead to performance without efforts.
  • LO2. Given the emotional intelligence mastery framework, describe how emotional regulation and impulse control shape your attitude at work, thus shaping your performance.
  • LO3. Recognize how your attitude is reflected through your body language, tone of voice and the way you approach problem-solving in your daily life and work challenges.
  • LO4. Recognize methods to maintain optimism and a general sense of happiness.
  • LO5. Practice positive self-talk and affirmation to increase your positive attitude.
  • LO6. Identify negative behaviours and their effects on you and on the jobs/employment you seek.

Issued on

December 23, 2023

Expires on

Does not expire

Evidence