25.8.20
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Oral Communication

In the workplace, we communicate with each other in many different ways, from writing messages to using hand signals. One of the most common ways that we communicate in the workplace is by speaking with others. Good workplace communication skills are very important. The best communicators use strategies and techniques to get their message across. During this course, you will learn that using the tips and tools of successful workplace communication will be well worth your time and effort!

Skills / Knowledge

  • 1. Understand the importance and benefits of good communication skills
  • 2. Understand the importance of sending clear messages
  • 3. Understand the communication loop
  • 4. Use strategies for reducing errors in communication
  • 5. Use techniques and strategies for effective oral communication
  • 6. Understand the barriers to successful oral communication
  • 7. Use techniques that can make you a more active listener

Issued on

March 16, 2025

Expires on

Does not expire

Evidence