Introduction to Emotional Intelligence

Did you know that people with high emotional intelligence tend to earn more and are happier at work and their daily lives? This course provides an introduction to the concepts, skills and tools needed to develop emotional intelligence. Those emotional intelligence skills improve and drive your soft skills and contribute to 80% success in your career. An employee with high emotional intelligence is aware of their emotions and can manage feelings, impulses and communicate effectively with others. They solve problems and build rapport in tense situations. These employees also have empathy, work well with others to build productive relationships in the workplace, remain optimistic in the face of adversity, bounce up quickly from setbacks and strive to perform.