Managing Performance: Resolving Conflicts (HR Coaching Moments Webinar)
Rufina Ajalie
How to effectively manage conflict by being a skilled communicator. We will discuss how to establish a productive dialogue, managing the conversations, and keeping all parties on point. In addition, we will discuss how to arrive at common agreements and create solutions to the conflict. As well we will discuss how to effectively follow-up – monitoring actions and what to do if the conflict persists after.
Skills / Knowledge
- Manage conflict
- Productive dialogue
- Managing conversations
- Common agreements
- Monitoring actions
Issued on
January 24, 2024
Expires on
Does not expire
Evidence
100%