CERTIFICATE OFCOMPLETION
Rufina AjalieHas successfully completed the courseGiving Effective Feedback
July 4, 2025FPSC-CTAC.COMJennefer Griffith, Executive Director Food Processing Skills Canada (FPSC)
CERTIFICATE OF
COMPLETION
Rufina Ajalie
Has successfully completed the course
Giving Effective Feedback
July 4, 2025
FPSC-CTAC.COM
Jennefer Griffith, Executive Director
Food Processing Skills Canada (FPSC)
Rufina Ajalie
Course Overview:
Abstract: "Master the art of feedback with our 'Giving Effective Feedback' course. Learn the value of giving and receiving workplace feedback and how to do it with emotional intelligence. Gain skills in structuring and delivering feedback that is both easier to give and more impactful for the receiver, using the O-FTA (Observation, Feeling, Thought, and Action) model."
What You'll Learn:
Key Topics:
- The critical role of feedback in professional settings.
- Understanding different types of feedback and their specific purposes.
- Applying the O-FTA model to provide emotionally intelligent feedback.
Why Take This Course:
Benefits:
- Learn the importance and impact of effective feedback in the workplace.
- Discover how to identify and use various types of feedback appropriately.
- Master the O-FTA model for delivering constructive and emotionally intelligent feedback.
Skills / Knowledge
- 1. Develop a deeper understanding of the significance of feedback in professional growth and workplace dynamics.
- 2. Identify different feedback types and learn how to use them effectively.
- 3. Gain proficiency in the O-FTA model to structure and deliver emotionally intelligent feedback.
Issued on
July 4, 2025
Expires on
Does not expire
Evidence
100%